FREQUENTLY ASKED QUESTIONS
The Answers You Need
SHIPPING & DELIVERY
Domestic Order
FREE DELIVERY within Malaysia for purchase above RM100
You will received a tracking number when the parcel is out for delivery
All orders will be processed within 1 - 2 days once the payment was made.
For domestic orders, please allow up to 5 business days for delivery,
depending on your time of purchasing and delivery address.
International Order
All orders will be processed within 2-3 days once the payment was made.
For international orders, please allow up to 10-18 business days for delivery,
depending on your time of purchasing and delivery country.
WHAT IS YOUR RETURN POLICY?
We Do Not Provide Refunds For Any Purchase.
Customer Satisfaction Is Our Highest Priority.
At The Doodle Store, we always ensure that all our products/cotton tee are high quality and
we do check all orders before they proceed for delivery. But in certain
rare cases, if the product you have received is faulty, or different
from what you have ordered, we will provide a replacement for you.
Kindly contact us or email us within 3 days upon receiving your items.
Please take note that for all exchanges, items must not be washed, worn.